For UK roofing companies
Never lose a job to a missed call
You're on a roof. The phone rings in the van. By the time you're down, they've rung the next roofer on the list.
We text them back within seconds, ask what's wrong with their roof, and send you the answer with photos.
What your customer sees
Their phone
ringing… about 20 seconds
Sorry, we can't get to the phone right now. We're sending you a text so you can tell us about your roof.
Hi, this is Hollis Roofing. Sorry we missed your call — we're probably up a ladder. Tell us what's going on with your roof here and we'll get straight back to you: sortmyroof.co.uk/i/…
Leak above the back bedroom, water coming in
The link opens a short form on their phone. Six questions and a photo or two — most people finish it in under two minutes.
What you get
Your phone
New lead: Leak · LS13 2QT · Water is coming in now. Dave Mitchell on 07700 900123.
The same thing lands by email, with the photos. You ring them back already knowing the job.
How it works
- You keep your numberCalls you answer are completely unaffected. Nobody rings a different number — we only pick up the ones you miss.
- Photos before you visitA leak, a slipped tile and a chimney are three different vans and three different quotes. You find out which before you drive.
- Surveys you confirm, never automaticWe offer slots around what's already in your diary. Nothing goes in without you saying yes — jobs cluster, and some need scaffolding.
- A nudge when a quote goes unsentThree days after a survey, if the quote hasn't gone out, we tell you. It's the second biggest leak after the missed call.
Built for UK roofing, not adapted for it
Missed calls are caught by conditional call forwarding on your own network — EE, Vodafone, O2, Three or BT. Photos come through a mobile upload page rather than picture message, because UK MMS is expensive and unreliable. Follow-ups respect quiet hours, every message carries an opt-out, and we never text anyone who has asked us not to.
Get in touch
We set you up on a call — about half an hour, most of it spent getting call forwarding right on your handset.
leads@sortmyroof.co.uk